Trino Casino Responsible Gambling

We want gambling to remain a controlled form of entertainment. Player safety matters to us, and we encourage you to keep track of the time and money you spend. This page explains practical ways to stay in control, when to take a break and where to find independent support.

Player protection principles

Gambling should fit within a budget you can afford to lose. It should not interfere with bills, work, relationships or other commitments. We encourage you to make decisions before you start playing, rather than while you are trying to recover a loss. If gambling no longer feels manageable, stop and seek support.

Activity-control tools

Keeping a record of your activity can help you see how much you have spent and how long you have played. You can also contact our support team to ask which account controls and break options are available. Do not rely on a reminder alone to stop a session: decide in advance when you will finish and step away at that time.

Deposit limits

Set a personal deposit budget that leaves room for essential spending. You may find a daily or weekly amount easier to manage than an open-ended budget. Ask support about available deposit-limit settings for your account. If you reach the amount you planned, wait until the next period rather than making an exception.

Loss limits

Decide how much you can afford to lose before you begin. Track your losses against that figure and stop when you reach it. Never increase your budget to chase money already lost. Support can explain whether account-based loss controls are available.

Time limits

Choose a session length in advance and use a timer if it helps. Take regular breaks, especially when you have been playing longer than intended. Ask support about any available session or account-break options.

Self-exclusion

If you need a longer break, contact support to discuss self-exclusion and how to request it. Self-exclusion is intended to help you stop gambling, not simply reduce your spending. You can also look into blocking tools and other steps that limit access across gambling sites.

Signs it may be time to stop

Warning signs include spending more than planned, hiding gambling from others, borrowing money to continue, or feeling unable to stop. Gambling to recover losses or to cope with stress is also a reason to pause. You do not need to wait for a crisis before asking for help.

Tips for maintaining control

Keep gambling separate from money needed for everyday life. Avoid playing when tired, upset or under the influence of alcohol. Check your spending regularly, take breaks and speak to someone you trust if you are concerned about your habits.

Professional help and support

Independent organisations including GamCare, GambleAware and Gambling Therapy provide information and support for people affected by gambling. You can contact them directly, whether you are worried about your own gambling or someone else’s. If you feel unable to stay safe, seek urgent help from an appropriate local service.